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How do I buy the App?
Signup on the website or purchase the bucketnote App on iTunes/Google Play…or both. Both your App and your online account will always be in sync.
How do I decide how much storage to purchase?
Purchasing the App allows you 50MB of media storage. You can purchase more storage as many times as you like. Once you start using the App, you’ll receive a notification as you approach your storage limit. There’s no limit to the amount of additional storage you can purchase.
Can I use bucketnote on my computer without downloading the app?
Absolutely! You can signup here and have access to all bucketnote features on your computer.
What is a bucketnote?
A bucketnote is anything you create with our App to be delivered to a recipient. A message to a loved one. A special moment to look at later. An audio note to your BFF. The combination to your safe. A video for your grandchild. How you use it is up to you!
What is a bucketcapsule?
Send your Notes up to 100 years in the future with bucketcapsules. Each Capsule comes with 50 megabytes of storage for your text, image, video or audio messages (you can always add more!). You can schedule your Capsule to be delivered on a specific date like an anniversary or birthday. Or you can create a heartwarming message for a future event like a daughter’s wedding or birth of a grandchild. You choose what to Capsule, who to send it to and when to launch.
Who gets to see my bucketnotes or bucketcapsules?
We keep your Notes totally private. It is completely up to you who gets to see your bucketnotes and/or bucketcapsules and until then, you are the only one that has access to your Notes.
Is my data protected?
We save your data for the duration of your storage agreement. Once it expires, we securely destroy all of your content.
During the time your data is in our care we use the most stringent security measures. Our methods include three core layers of protection: regular software updates, firewall protection, and intrusion detection systems (IDS). In a nutshell…your data is safe.
How do you know when to send out my bucketnotes?
There are two easy ways bucketnote will deliver your Notes – bucketchecks and/or bucketpals. You must choose one or both.
If you’ve select bucketchecks, we’ll check in with you along the way to make sure you’re still with us. In the future if you don’t respond to your bucketcheck, we will send you a series of 14 verification emails (including the initial bucketcheck). One a day to confirm your status. After the verification emails, we will send out your Notes after a 7-day grace period.
We can also confirm your status with up to 5 of your friends via email, text or both. Just in case you have a tendency not to check your emails. If you selected the “check with a friend” option, your friends will receive 7 verification emails. One a day to confirm your status. If we receive no response, we’ll send out your Notes after a 7-day grace period.
If you don’t want to be bothered with bucketchecks, just choose a bucketpal (or up to 5) to activate your Notes when the time is right. You can either send them our template email (can be edited prior to sending) or tell them how to do it yourself. Pick one or more trusted friends or family members to be your bucketpal as the delivery of your Notes depend on them. When your bucketnotes are activated via bucketcode by a bucketpal you’ll receive 7 emails on consecutive days to stop your Notes from being sent in case your bucketpal went rogue and you’re still alive. If there is no response after that 7 days, your Notes will be sent after another 7-day grace period.
You can read more details about the Note Delivery process here.
What is a bucketcheck?
A bucketcheck is our way of contacting you to find out if you are still with us. When you receive it (email, text, or both), simply click the provided link to let us know you’re still among the living. You let us know how often you want to be checked–weekly, monthly, bi-annually or annually.
What if I can’t access my email?
Our bucketchecks give you the option of selecting up to 5 friends as a backup. If you do not respond to our emails, we contact (email, text, or both) your friends to confirm if you are still around…or not. If any of your friends confirm you are still among the living we reset your bucketchecks and check in with you at a later date. However, if your friends do not respond or they respond in the negative we send out your Notes after a 7-day grace period.
What happens if I don’t respond to my bucketcheck?
If you have set up bucketchecks, and we don’t hear from you, we’ll send you an email or text for 14 consecutive days (including the initial bucketcheck). If you do not respond to any of these emails or texts, we will send out your Notes UNLESS you have clicked on “check with a friend” option. If so and you have designated a friend (up to 5), we try them by email or text (or both) on 7 consecutive days. Depending on their response, we either reset your bucketchecks (if they say you’re still alive) or send them out (if they respond in the negative) after a seven-day grace period. If they don’t respond we send them out.
How does a bucketcode work?
We provide you with a bucketcode that you can give to a lawyer, spouse, partner, family member or friend. Also, you have the option of sending them our instructional email template with this same code (that you may edit) for their safe keeping.
As soon as the bucketcode is entered, we send you an email every day for 7 consecutive days to verify you’re gone. If we don’t hear back from you then we send out your bucketnotes after a 7-day grace period. We designed this protective measure to make sure your bucketnotes aren’t sent out while you’re still with us.
How does my bucketpal activate my Notes or Capsules?
Your bucketpal simply follows the link that was sent to them along with their bucketcode and inputs the code. This takes them to their bucketpal dashboard where they can then select to activate your Notes. You will be emailed for 7 consecutive days to make sure your bucketnotes are only sent after you’ve passed.
What if my bucketpal does not respond to you?
We suggest you choose several bucketpals (up to 5) to make sure your Notes gets delivered.
What if I didn’t assign a bucketpal?
Then unfortunately your Capsule won’t be delivered. We highly recommend you choose a bucketpal, even for date-specific Capsules.
What if my bucketpal forgets about sending my bucketcapsule?
We ask your bucketpal to set up a reminder email so they won’t forget–after all, we could be talking about 20+ years from now!
Each bucketpal will receive a link where they can use the bucketcode to login to their bucketpal dashboard where they can update their contact information, set reminders and, if it’s time…send your Notes.
What if my bucketpal changes their email?
We send both texts and emails for all verifications to keep track of them over the years. Also, your bucketpal has access to a bucketpal dashboard where they can update their contact information.
What if I don’t set up my bucketchecks or give someone my bucketcode?
You must either set up bucketchecks or select at least one bucketpal (up to 5) or your Notes will not be delivered.
How will my recipients be notified?
We notify your recipients when they have a bucketnote or bucketcapsule waiting for them.
Can my recipients share my notes?
What if the recipient never clicks on my bucketnote or bucketcapsule link–what happens to my content?
If your bucketnote or bucketcapsule link is never clicked, we hold it for 6 months after it has been sent to your recipient and then delete the message.
Will bucketnote be around in 50 years or so to deliver my notes?
bucknote is establishing a trust with a succession of command and a portion of all proceeds will be used to ensure its ability to exist indefinitely in the future.
What will happen to my notes if bucketnote is no longer in business?
In the unlikely event that bucketnote ceases to exist, your notes will be returned to you for download.
What happens if bucketnote goes out of business after I am deceased and I have pending bucketcapsules that have to be delivered?
In this unlikely scenario, bucketnote will allow your bucketpal if assigned to hold onto your Notes to be delivered at your pre-decided time.
How long are my Notes and Capsules held after they are activated?
We hold your content on the website for 6 months after your Notes and Capsules are sent.
Can bucketnotes be used as a legal WILL or LAST TESTAMENT?
A bucketnote or bucketcapsule is not a legal document. Though they can be used to express your feelings, thoughts and wishes, it has no more legal authority than an email.